Q: How much does it cost to have the carpets cleaned too?
A: We are offering a deep carpet cleaning for all types of textile flooring. You can add our post or after end of lease carpet cleaning to the booking at a discounted price or get this service alone.
Q: What are our work hours?
A: You can get in touch with us to schedule a booking at any time. As for the service, our technicians can start your end of tenancy cleaning at 7:00 am at the earliest, or at 5:00 pm – at the latest.
Q: Do I have to pay extra for any congestion charges or parking fees?
A: That is the only additional charge that you might have to calculate for your move out cleaning. Our technicians always search for a free spot to leave the service vehicle. However, if such parking space is not available, then the client is required to pay the parking fee for the time the team cleans the property. If house or apartment are within the congestion zone, then also it is the customer who is responsible for the charges. Of course, you can book our end of tenancy cleaning service during the weekend (or during a bank holiday) when there are no congestion charges in London.
Q: Do you require a deposit?
A: We will require deposit only if the estimate for the booking is over £400. In some cases, we might ask our clients to provide card details but only when we need to secure the appointment on our schedule. Most of the time, the payment is settled upon completion of the end of lease cleaning job and after the property passes a final move-out inspection of the work done.
Q: Do you provide the cleaning materials and equipment?
A: Our London end of tenancy cleaning team will bring all the products and tools necessary for the satisfactory completion of the service.
Q: How many cleaners will you send?
A: The move out cleaning crew can consist of up to 6 technicians, depending on the size of the rental property. End of Tenancy Cleaning Near Me company sends as many professional cleaners as necessary for timely and efficient completion of the service.
Q: Do you charge by the hour or per job?
A: Our check out cleaning is priced per completed tasks, which means that our professionals will work until your rental property is thoroughly cleaned. The price of the end of lease service is not defined by the amount of time the technicians have spent at the estate.
Q: What happens if a cleaner damages something during the service?
A: All professionals of the End of Tenancy Cleaning Services Near Me are vetted, bonded, and insured. It is highly unlikely something to be damaged during the service. However, we will provide you with a fair compensation if this happens. We guarantee that all technicians are hard-working but careful when on the job, so you probably won’t have to deal with such scenario at all.
Q: Do I need to move furniture?
A: Usually, moving furnishings is not necessary. Still, it might be requested if there is much furniture. To ensure that you get your deposit back, the end of lease cleaners need to vacuum and mop beneath sofas, cupboards, and other heavy pieces of furniture.
Q: Do you clean blinds as part of the service?
A: Yes, we at the End of Tenancy Cleaning Near Me provide vacuuming and wiping of the blinds as part of the service.
Q: Do you clean chandeliers and/or ceilings?
A: Yes, we clean chandeliers and ceiling, but only if there is an easy way to access them.